People before process. Process before product.

    We start with the people side of innovation.

  • Learning how to co-create solutions builds resilience in individuals and teams so they can re-design whatever needs to change!

    We have done over 100 projects over 6 amazing years. See some of our latest projects below!

  • If a government can do it, so can your organization.

    What would happen if we could put Human-centered Design at the heart of the government in the UAE? DESIGN GOV is a national movement that connects the people who serve, to the people they serve. Design Gov enables the ministries in the UAE to understand, imagine, and co-create meaningful solutions together with the people of the UAE and to finally start working together between ministries. After all, all challenges are inter-connected.

    In this mad collaboration, the DSIL Team worked alongside the world's best including Palmwood, IDEO, and Atolye. What came from the diversity was innovative thinking and a transformational Learn & Design program unlike any other. DSIL co-designed and facilitated the immersion courses that would provide the experiences and educational arches powerful enough to shift the way ministries interact and listen to the world and to one another.

  • The DSIL team focused on core pillars in the design that matched the values we live with all of the projects we take on.





  • Collaboration is hard work & building meaningful innovation needs empathy and diversity to thrive.

    As experienced practitioners, we strategize, design, and facilitate innovation processes in many contexts; classrooms, conferences, communities, companies, and society. Working in the field as well as the board rooms allow us to combine the intersections of theory and practice and move through projects in highly relevant ways.

    Re-humanising Executive Leadership

    Stepping back from goals to build trust.

    The Bill & Melinda Gates Foundation is in a collaboration with several other global INGO's in an effort to work for the eradication of diseases. Millions of dollars were being spent with brilliant minds at the table to achieve a specific goal, yet the leadership was struggling to cultivate the trust that was needed because brilliant minds only take us so far. DSIL stepped in to design and facilitate a custom gathering where leaders would roll up their sleeves to get honest about how they were getting in the way of the larger eradication goal and try new tools to liberate collaboration between organizations. Together, we moved through conflict, re-connected as humans, and set a new way of working so the goal could be achieved sooner paved with a path we could be proud of.

    Engaging Virtual Re-Designs

    Virtual engagements can be as engaging as physical ones!

    We have worked with several colleges, schools, and companies to tackle the virtual transitions that are upon us. A misconception is that virtual moves will take away our ability to communicate well, feel connected, and impact the way we can collaborate. Our teams have been doing this for a long time and so training large groups of committed teams to practice new mindsets and use a simple few tools to liberate the online space, means that we get to see more

    co-creation than ever! We can create engaging learning experiences and meetings- and it can be fun! Just ask the Columbus College of Art & Design or Te Pā o Rākaihautū! or UC Berkeley Law School.

    Building Strong Circular Economies

    Building more holistic measures of "pilot-readiness"

    DSIL was hired through a project fuelled through the Circular Economy Initiative called "Global Ocean Plastics Data challenge." Our team co-designed a "live" pilot-readiness assessment tool that added a new, more meaningful conceptual framework for understanding how levels of relevance, resilience, and connectivity influence the performance of early-stage innovation pilots. The aim was to learn how to best support innovators to develop new technology that could help our oceans breath.

    A Global Summit for Local Solutions

    A 16-day summit showcasing the power radical collaboration

    DSIL designed, trained facilitators, and implemented the International Development Design Summit in 2017, the first-ever to be hosted in Asia. The summit brought over 25 participants and 50 team members together with the local community to focus on 6 challenges. The 16-day event inspired a more inclusive & sustainable approach to development in Southeast Asia. New solutions and wild experiments emerged to meet the challenges in farming, entrepreneurship, and local health. The innovation lab and mindsets are still thriving in this community! Click here to see what we learned together with MIT D-Lab, Winrock, and Raitong Organics, and people from around that work in mechanics, social work, chemistry, government, and many more fields. Diveristy= the best thinking!

    Unlocking Strategy that Can Endure Adversity

    An annual retreat done differently

    Asia Catalyst fights for the right to health around the world. Board members, senior management, and field staff came together to get honest about past successes and failures so they could identify areas to pivot in the face of a changing political and financial climate. DSIL facilitators moved the group through days of co-creating new strategies while introducing new tools for reflection and innovation that leaders could take back to their teams. Always thinking on a systems level, DSIL ensured the new strategy had agility built-in. AC's Leaders also worked on their personal development through 1:1 executive coaching sessions and checked in with their mental wellness too.

    Infusing Design Thinking into

    Disaster Relief

    Injecting innovation skills at annual meet-ups

    International Committee of the Red Cross (ICRC) Geneva needed to upskill in innovative ways to disperse aid in local communities and market to donors. DSIL customized a hands-on design thinking training using real challenges ICRC teams identified prior to the session. Teams practiced how to spot new opportunities by truly listening to how beneficiaries experience the organization's work. The results? The organization’s internal capacity grew, the team left with a specific path on what to test and experiment (safely) with over the next year. This improved the way ICRC walked alongside communities and unlocked authentic stories that invited in more donors to fund useful things.

  • A few more of our projects...

    Adding Skills to Powerful Local Ecosystems

    As part of the Australian Fellowship for Local Innovation Systems co-facilitated by DSIL, we brought together young entrepreneurs from 11 countries for 2 weeks of immersive learning. The two-week fellowship supported participants to learn, iterate and continue to run successful and sustainable social enterprises in their local contexts with new skills and a support network of peers.

    Redesigning Higher Education

    We co-designed a program with Ashoka universities top students learning social innovation to get hands-on experience with Human-Centered Design while re-designing a dying island in Japan with the elders there. This immersion made design real while pulling the community together to give ideas, unlock insights and see the many resources available for innovation that is all around us. The youth also did nightly deep dives on the role of leadership and how that impacts the results whatever the tasks we take on. See more here.

    Building Better Services + C4D

    We worked alongside Marie Stopes clinic services in Cambodia to conduct HCD research that uncovered social and cultural barriers to effective service delivery for women and young girls. The project also worked to build the internal creative capacity of Khmer staff to practice HCD in other areas/services of the clinics. This work included a communication for Development (C4D) plan for the organization’s long term change strategy for the country around women's rights.

    Global Hub for Innovation and Leadership Training

    Trained more than 220+ cross-sector executive leaders and entrepreneurs in our DSIL Course in Innovation and Leadership. The cutting edge course design pulls over the latest learning from the field and our methodology was built with theories of educational science and emotional intelligence development. We are the certified training hub for HCD and backed by our academic partner; the only UN Mandated Graduate University in the world. Join the 2o2o Course!

  • "We tend to use the same tools whether they work or

    not because we think they are the only ones..."

    ...there are many more. We will teach you!

  • The Impact of Inclusive Human-Centered Design

    Re-designing Sexuality Education in Thailand


    DSIL, UNICEF, and National committed partners wanted to better understand how effective sexuality education is in Thailand. That meant taking the perspective of Thai Youth seriously. After the opportunity to share, we brought the youth along to learn the process of innovation so they could use it to channel their experiences into actionable steps and design new solutions. They did that and more!

  • The youth built tangible and highly technical solutions. It's the end of the "buy-in" era.

    Here is just one example: From the insight that many teen boys felt embarrassed about buying condoms, they re-designed for them. Making packet directions easier to read in one glance, creating characters to explain more about why condoms matter and even added on an app so youth can have a larger discussion about the relationships in their life.

  • What We Do.

    All of our work starts with building the capability in humans, with systems change in sight.

    Innovation + EQ Capability Building

    With a focus on emotional intelligence, we work with organizations ready to learn things well. Our experiential training is all about hands-on learning that ensures teams have the practice necessary to use the mindsets, process, and skills needed to innovate often. Customized training paths use the real challenges present in the workplace today. From Design Thinking to LEAN methods to Liberating Structures © we will find 1 or more innovation process that will drive the goals of the company. Bonus: our facilitators are also coaches so each learner can see where they are getting stuck and why! Fun fact* this increases emotional intelligence too!

    Nailing the Virtual C's

    How might we create cultures that are so resilient they maintain themselves in both virtual and physical spaces? The transition to remote work is a big piece of the puzzle and our powerful opportunity to reshape teams and up-skill. The DSIL team trains people to make the most of virtual C’s: communication, collaboration, and connection. This isn’t off the shelf online training that will take you away from critical tasks. We will meet you in the virtual conference halls, classrooms, and everyday meetings to integrate our tested curriculum into you the things you need to get done today. It is time to increase engagement for whoever is on the other side of the screen and catalyze a new way of gathering, working, and being. See you online.

    Human-Centered Design

    for Innovation or Research

    Whether there is a need for groundbreaking or incremental innovation, the DSIL lead designers are equally versed facilitators. We work alongside teams so that capability is built along the way to creating meaningful innovations. Kill two birds.....and next round you won't need another innovation consultant. From 5 days, 6 months, or one-year projects -all lead us to the goals that will strengthen teams long-term with exciting short term results too. Watch the power of uncovering powerful insights that lead to more resilient solutions, money saved, and less time wasted.

    Culture Change that Sticks

    For organizations ready to consciously transform the way humans work together, the DSIL SHIFT model was built to guide sustainable cultural change. It begins by inviting every person into making sense of the current culture and then designing new possible futures. Culture is unique to each workplace and community, and it is created based on the way we interact. SHIFT begins with strengthening those interactions and then teaches new liberating skills/tools that move teams forward-faster both in digital transformations and social technologies. Our coaching team will actively support the change process by addressing conflict and creating time to solve challenges together. Transformation starts at the top, so SHIFT often works closely with executive leadership to learn to lead in ways that trade in old models of control for trust.

    Systems Change Strategy

    Innovation is more than ideas or post-it notes. Ideas must turn into tested solutions and even tested solutions must thoughtfully embed into the current system it plans to operate in as easily as possible. Our team develops systems thinking strategy to ensure we keep in mind the realities of the current system, culture, competitors, and resources that are available in companies and communities. Let's not waste more time creating hollow innovation just for the fun of it. Instead, let's create things that encourage systems to change in positive ways.I

  • Bring us your challenges and let's

    design a path alongside you.


    Every team, project, idea, and training has unique needs

    and strengths. Let's jump on a quick call!

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